Terms of Service
Last updated: 3 February 2026
Welcome to beò. These Terms of Service ("Terms") govern your access to and use of beo.llc (the "Website") and the beò research application ("App"), operated by beò LLC ("we", "us", or "our").
By accessing the Website or participating in our research, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Nature of Service
1.1 Research Study
beò is primarily a digital wellbeing research study, not a commercial product. The App is provided free of charge for research purposes. We make no guarantees about:
- Availability, reliability, or uptime
- Specific outcomes or improvements to your digital wellbeing
- Continued operation after the research period ends
1.2 Voluntary Participation
Participation in our research is entirely voluntary. You may:
- Choose whether to sign up
- Stop participating at any time without penalty
- Uninstall the App at any time
2. Eligibility
You must be:
- 18 years or older to participate in research
- Legally capable of entering into binding contracts
- Not prohibited from using our services under applicable law
By using our services, you represent and warrant that you meet these eligibility requirements.
3. Research Participation
3.1 Informed Consent
Before participating, you will be provided with information about:
- What data we collect (anonymous research data only)
- How we use the data (research analysis and publication)
- Your rights (voluntary participation, can withdraw anytime)
- Research ethics (guided by the BPS Code of Human Research Ethics)
Your continued use of the App after reviewing this information constitutes informed consent to participate.
3.2 Data Collection
As detailed in our Privacy Policy, we collect anonymous scores from validated scales, anonymised perception gap data, and anonymous intervention completion patterns. We do NOT collect personally identifiable information. See Privacy Policy for full details.
3.3 Withdrawal
You may stop participating at any time by uninstalling the App or emailing lab@beo.llc to request removal from the email list.
Because data is collected anonymously, we cannot delete specific data after collection (we cannot identify which data is yours).
4. Use of Website and App
4.1 Permitted Use
You may use our services for:
- Personal, non-commercial purposes
- Participating in our research study
- Accessing evidence-based digital wellbeing interventions
4.2 Prohibited Use
You may NOT:
- Reverse engineer, decompile, or disassemble the App
- Use the service for any illegal purpose
- Attempt to access data belonging to other users
- Interfere with or disrupt the service
- Use automated tools (bots, scrapers) without permission
- Misrepresent your eligibility or provide false information
5. Intellectual Property
5.1 Our Content
All content on the Website and App, including text, graphics, logos, design, intervention content and methodology, software and code, and research findings and analysis, is the property of beò LLC and protected by copyright, trademark, and other intellectual property laws.
5.2 License
We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal, non-commercial purposes. This license automatically terminates if you violate these Terms.
5.3 Research Findings
Research findings derived from anonymous data may be published in academic journals or shared publicly. Such publications will not identify individual participants.
6. Disclaimers
6.1 Not Medical Advice
Important: beò is a digital wellbeing research tool, NOT a medical device or treatment. It is not intended to diagnose, treat, cure, or prevent any medical or mental health condition.
If you are experiencing mental health difficulties, please consult a qualified healthcare professional. Do not rely on beò as a substitute for professional medical advice.
6.2 No Warranties
The Website and App are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including:
- Merchantability or fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Results or outcomes from using the service
6.3 Research Nature
Because this is a research study:
- The App may contain bugs or errors
- Features may change without notice
- The service may be discontinued after research concludes
- We make no promises about effectiveness
7. Limitation of Liability
To the fullest extent permitted by law, beò LLC shall NOT be liable for any indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or use; damages arising from your use or inability to use our services; or damages relating to mental health or wellbeing outcomes.
Our total liability to you for all claims shall not exceed £100 (GBP) or $100 (USD).
7.1 Exceptions
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under applicable law
8. Indemnification
You agree to indemnify, defend, and hold harmless beò LLC, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.
9. Modifications
9.1 Changes to Terms
We may modify these Terms at any time. Changes will be effective immediately upon posting to the Website. We will update the "Last updated" date.
Your continued use of our services after changes constitutes acceptance of the modified Terms.
9.2 Changes to Service
We reserve the right to modify or discontinue any part of the service, change features, interventions, or functionality, and suspend or terminate the service.
We will make reasonable efforts to notify active users of significant changes.
10. Termination
10.1 By You
You may stop using our services at any time by uninstalling the App, unsubscribing from emails, or simply ceasing to access the Website.
10.2 By Us
We may suspend or terminate your access if you violate these Terms, provide false information, we believe your use harms us or others, or as required by law.
10.3 Effect of Termination
Upon termination, your license to use our services ends immediately. Anonymous research data already collected remains with us for research purposes. You should delete the App from your device.
11. Dispute Resolution
11.1 Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.
For users in the UK or EU, you also retain rights under local consumer protection laws.
11.2 Jurisdiction
Any disputes shall be resolved in the courts of Wyoming, USA. However, you may also bring claims in the courts of your country of residence if permitted by local law.
11.3 Informal Resolution
Before filing any formal claim, please contact us at info@beo.llc to attempt informal resolution. We're reasonable people who want to make things right.
12. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and beò LLC regarding our services.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
Assignment: You may not assign these Terms without our written consent. We may assign our rights to any affiliate or successor.
Third Party Rights: These Terms do not confer any rights to third parties.
13. Contact Us
Questions about these Terms?
- General enquiries: info@beo.llc
- Research questions: lab@beo.llc
- Legal questions: legal@beo.llc
beò LLC
Wyoming, United States
Summary: You're participating in research (voluntary, can quit anytime), it's provided "as is" for free, we're not a medical device, we collect anonymous data only, and we're not liable if it doesn't work for you. Standard stuff, but spelled out clearly.